FAQ

When auctions are first scheduled, we will send you an activation email from service@coauctions.co that will include a validation link at least 5 (five) days in advance of the specific domain auction starting. Once validated and your password is set to your choosing, you will be able to Login to your auction account from this landing page.

For the upcoming Landrush Auctions, check our registry site for announcements at www.cointernet.co/domain/launch/landrush/

Yes, stay tuned to this site. We will be updating the FAQs regularly. When you have validated your participant account, you should login to the auction portal. Once you have logged in, you will be able to view our Auction Participant Guide for step-by-step instructions on the process, or watch the Auction Video Tutorial on how to navigate the site.

The planned scheduled for the start of auctions is as follows (note that auction participants will be notified by email at least 5 days in advance of an auction starting):

SunriseA - May 05th
SunriseB - July 26th
Landrush - August 9th

Auctions will be scheduled to minimize the number of simultaneous auctions that any one participant may have to monitor. Auction start dates will be on a Monday, Tuesday, Wednesday or Thursday. We will try to accommodate and adjust for major holidays.

Auctions will be scheduled to close 7 (seven) days after they open. However, an auction closing may be extended in the event a leadership changes in the last 24 hours of the auction schedule.

To provide the fairest opportunity for participants in all time zones, the auction leader must remain unchallenged for the final 24 hours of an auction for it to close. If a leadership change occurs during the last 24 hours, then the auction close is extended to 24 hours after the time the leadership changes. Participants should note that a simple change in the auction value does not precipitate a change since a high proxy bid will not result in a leadership change.

When a bidder places a highest bid amount that is more than one increment above the current auction, then the auction system accepts this bid as a Proxy Bid. This means that only that portion of the bid necessary to establish this bidder as the leader is placed in the auction. The remainder will be bid later if necessary by the auction proxy service. Note that the value of a proxy bid is never revealed to the other bidders until such time as the auction value exceeds the bid itself.

If there is an outstanding proxy bid and it is higher than your submitted bid, then the system will automatically place a bid on behalf of that user immediately after your bid is processed. The actual value of a proxy bid is only revealed in an auction once the auction price reaches that level. Up to that point, the proxy bid will show only the amount necessary to maintain the lead.

At any point in the auction, a submitted bid must be at least one bid increment higher than the current auction value. The system does not accept bids with decimal point. The required bid increments change as the value of the auction increases in accordance with the auction bid increment table.

The minimum bid increments increase as the auction value increases. The table below provides the defined bid increment requirements. For example, if the auction value is $350, then the next minimum valid bid would be $350 + $10 = $360. If the auction value was $2,499, then the next valid minimum auction bid would be $2,499 + $100 = $2,599. In general, the next valid minimum bid can be determined by finding in which range the current auction value occurs and then adding the appropriate increment.

Sunrise B and Landrush

Bottom Range	Top Range	Minimun Increment Amount
0.00 USD	499.00 USD	10.00 USD
500.00 USD	999.00 USD	25.00 USD
1,000.00 USD	2,499.00 USD	50.00 USD
2,500.00 USD	9,999.00 USD	100.00 USD
10,000.00 USD	24,999.00 USD	500.00 USD
25,000.00 USD	-------- USD	1,000.00 USD

Sunrise A

Bottom Range	Top Range	Minimun Increment Amount
0.00 COP	499,000.00 COP	10,000.00 COP
500,000.00 COP	999,000.00 COP	25,000.00 COP
1,000,000.00 COP	2,499,000.00 COP	50,000.00 COP
2,500,000.00 COP	9,999,000.00 COP	100,000.00 COP
10,000,000.00 COP	24,999,000.00 COP	500,000.00 COP
25,000,000.00 COP	-------- COP	1,000,000.00 COP

Once logged in to your account click on the Auctions link. Under Domains I'm Bidding On and beside the domain you wish to bid on, click Bid Now. You can also enter your confidential Maximum Bid amount (which cannot be cancelled or retracted). The auction system will use this amount to automatically bid (proxy bid) on your behalf.

Participants in an auction will receive email notifications for a variety of purposes. Emails will be sent from service@coauctions.co. These include:

Initial account verification
An auction is scheduled
An auction is started
The participant has been outbid and they will lose the auction if no further action is taken
An auction end date/time has been extended
Last day auction notification (for participants who have not placed any bids for that auction.)
The participant has won an auction
Request for payment
Confirmation of payment processed and allocation pending
Once a domain name is allocated, the .CO registry will email Registrars directly indicating the status of the application for all their participant’s domain names. Registrars will then email registrants and/or resellers regarding the awarding or loss of a domain auction.

No. Bids are legally binding agreements to purchase a domain for the agreed upon price up to your maximum bid. We recommend that you take your time when placing a bid and consider carefully when you are prompted to make your final confirmation of any bid.

Payment is due immediately upon the auction closing. The method of payment will be determined by the outstanding balance in your account at the end of any particular day.

When you first register your account, you will be asked to enter a credit card that will be used for two purposes. First, we will apply a modest pre-authorization ($60) to your card as a security check. Second, up to certain limits, this card will be used to automatically bill your auction fee at the close of an auction. We will accept MasterCard and VISA credit cards only.

A pre-authorization validates a credit card and reserves a specified amount of available credit. It is not a charge, although it may appear on your online statement. This reservation of credit is usually in effect 48 to 72 hours, and will expire automatically. This is a security measure that we use to protect our customers and the auction provider from fraudulent acts against our systems.

Note: Entering valid credit card information is mandatory in order to place bids on .CO domains. Once entered, your card will be pre-authorized for US $60.

We will automatically bill your credit card for balances under $1000. For balances between $1000 and $2500 we will ask you to complete a billing authorization form. For any balances above $2500, we will ask you to submit payment by wire transfer at your cost.

NOTE: All wire transfers must be submitted in USD currency regardless of the currency used in the auction.

The current price will be highlighted in green in the list of auctions on the Open Auctions page. At the time you place your bid, the system will confirm that you are the current high bidder if your bid exceeds the current highest bid which may not be the auction value if the previous high bid was a proxy bid. When an auction ends, the auction system sends a confirmation email to the winning bidder, explaining which domain they have acquired, and the amount paid for the domain.

During SunriseA, all auctions will be conducted and settled in Colombian PESOs. In subsequent SunriseB and Landrush, all auction s will be conducted and settled in United States Dollars.

NOTE: In the event your account balance in SunriseA exceeds the limit for credit card charges, you will be required to remit payment by wire transfer in USD.

Your registrar is responsible for collecting any registration fees from you independently of the auction fees. Any questions about registration fees should be directed to your registrar.

Where can I view the auction status and review the Auction History for a domain?

Log into your account and click on the Open Auctions link. All current auctions are displayed. If you click on the number that indicates the number of bids for any one particular auction, the history will be displayed. On the Closed Auctions page the same information will be provided for your auctions that have closed.

All times listed for Auctions in Pool.com's website and emails are in GMT. (Greenwich Mean Time)

Once the auction fees for your domain have been successfully collected, your domain will be allocated to you through the registrar through whom you submitted your application. Further domain management can be done through your registrar.

Not really. When your auction account is created, we establish a unique bidder alias which is used to identify you to other auction participants. This bidder alias does not reflect any information about your account. You can change your bidder alias to one of your choosing but once set, it cannot be changed again.

Click on the Forgot Your Password link located on the Login page and Pool.com will send an email to the address listed in your account. That email will contain a special link that when clicked will direct you to a page where you will have the opportunity to reset your password.

There are a number of documents that provide additional information including:

The Auction Participant Guide for Registrants
Auction Video Tutorial
The Auction Tutorial Workbook

Currently, the auctions on this website are for domain name applications from the Global Sunrise Phase ending June 10th and Landrush Phase ending July 16th. If you are applying for a new Global Trademark, you may visit our global website at www.COinternet.co for information on registering .CO domain names. If you submitted an domain name application in either the Sunrise or Landrush phases of the .CO Launch Plan, then please contact us if you have not received any communication emails from service@coauctions.co.

View our Auction Participant Guide for step-by-step instructions on the process, or watch the Auction Video Tutorial on how to navigate the site.

Will the results of the .CO Sunrise, Landrush and/or Premium Auctions be published?

The .CO Registry is interested in gathering and publishing relevant sales data relating to .CO sales, including transactions from reported secondary market transactions and auctions — and the results of the official auctions sponsored by the .CO Registry. Unless a specific contractual arrangement to the contrary has been made, you should assume that the final sales prices of all auctions sponsored by the .CO Registry may be subject to publication, including domain names sold in connection with Sunrise, Landrush and Premium domain auctions.